We offer maintenance services in storages and global support in 160 countries. Supply of original parts and SLA with response time 24/7 - 365 days.
Update of spare parts. Controller boards, HDD, batteries.
Firmware updates and drives.
Real-time Ticket Updates 24 hours a day with trilingual call center.
Accompaniment necessary after the opening of the call, supply of parts with logistic centers distributed throughout the world. Technicians available 24 hours a day in 160 countries, performing corrective and preventive maintenance in storages.
• Comprehensive end-to-end storage life cycle query and management.
• Break-fix solutions for storages, storage and other types of IT hardware.
• Flexible support for needs and contingencies.
• Proactive and reactive monitoring of storages.
• Incident management, Problem management, Change management.
• Supplier management, including acquisition and installation of storage hardware.